Did you make
some mistakes, while booking your bus tickets online? While booking bus from Butterworth,
did you fill in wrong departure timings, or for bus
to Cameron Highlands, you entered wrong boarding destination? Oops! But
relax it happens! Mistakes happen from humans, and you also did one, so don’t panic,
and work on their solutions.
Here are common
errors that people generally make in ignorance with the solutions. Read them to
know what you should do under such circumstances:
In case, you
chose wrong destinations or departure details:
This is quite a
common case that many people make while booking online tickets, as they have
become comfortable with the booking method, and in a rush or ignorance mistake happens.
Under such circumstance, you have the option of making changes in the details.
But for that, you have to send an e-mail or call to the customer service
experts much before the schedule departure time. But if you want to go for
cancellation of the orders, then you need to have a valid reason for that. You
may also have to convince the management for the cancellation request, as several
companies do not accept withdrawal request.
The case of
double bookings for tickets:
Sometimes internet
connection is weak, or there’s some problem in the server. Due to this, same
booking is done twice and payment is deducted twice. In such case, you have to file
your complaint or talk to customer attendant. Do not delay in this process and
follow the process to get the refund of the second payment.
In situations
of transferring tickets:
The bus tickets that
are booked online are transferable. With the print copy of the e-ticket, anyone
can use them for traveling.
Whether you make
any mistake in booking tickets or not, but you should always make sure that you
recheck the booking history. Go to the member area – history of your account and
recheck all the details that you have filled in. Do note that to visit ‘member
area’, you have to become the number of the company.
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